Carol hates Christmas! As far as she is concerned, it is just another Thursday, just another day at work. But during her workday, between 4 PM and midnight on Christmas Day, she is haunted by the kindness of strangers and painful memories as she ponders the true meaning of Christmas – past, present and future.
Who is that man with the big white beard and the jolly laugh? And why does he care if Carol has a nice Christmas or not?
Jamie is late for her Valentine’s Day date when the elevator she’s in breaks down and she gets stuck with a handsome but rather snarky stranger. Not the perfect way to spend the most romantic day of the year, especially not if you are claustrophobic! It’s a good thing that she has a boyfriend, though, because she finds the fierce attraction hard to resist.
A year later Terry is on a Valentine’s Day scavenger hunt that his fiancée has set up when the blizzard of the decade hits the city, and he ends up in a hair salon with a woman that he almost doesn’t recognize at first. It’s that woman from the elevator, a year ago. He finds her strangely alluring, but there are certain boundaries that mustn’t be crossed.
What are the odds that two strangers keep running into each other, and on Valentine’s Day of all days? And will the third time be the charm, even though Jamie has sold her hair salon and moved right across the country to try her luck in San Francisco?
Josh doesn’t tell Caitlin the truth about his college application, because he doesn’t know how she’ll take it. But she finds out and she takes it badly. So bad, in fact, that she disappears from his life completely and without warning.
When their paths cross again, ten years later, in a different city and under very different circumstances, Josh is thrilled to finally get a chance to explain to her why he did what he did. But Caitlin doesn’t want to listen. In fact, she doesn’t want anything to do with him.
When Josh pushes her, Caitlin responds with a lie of her own. A big, fat, in-your-face lie, to protect her heart and the most important person in her life. Her son. And Josh’s.